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Juan Jaramillo, PhD, associate professor of decision sciences, and the students in his Text Analytics course worked with LS ELECTRIC America, a global provider of electrical solutions, equipment and systems, to improve its customer service by developing an artificial intelligence tool for email treatment and guided selling. This was just one of the nine Live…/wp-content/uploads/2020/06/Adelphi-campus-1-1024x684.jpg1024684